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June Spring Contact Solutions Logo | Best outsourcing company
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US 408.600.2621
AU 08.6102.5588
CA 416.858.3811

 
Our Facility

June Spring Contact Solutions invested on the latest technology to maintain solutions for our client’s business. Also, we keep track and update our equipment regularly to cater and satisfy standards of our clients. Facilities and equipment is our top priority that’s why here, we make sure that we give the best accommodation to our clients and also to our employees. Our equipment and international standards-based infrastructure has the latest state-of-the-art security and surveillance system as well as disaster recovery protocols to ensure our clients’ data safety and integrity.

We are complete with:
 

6 mbps Dedicated line

You get a dedicated port giving you true business-grade connectivity that delivers data to its destination securely, reliably and along the fastest route possible

 

Back-up internet connection

This provides a security that Business will still continue as usual even on rare case of internet connection failure. Our infrastructure will automatically switch over to the back-up system. No longer will it be a life or death challenge.
 

Electricity consumption for one shift (8 hours)

We are boosting electricity reliability and availability in June Spring. This is our guarantee to all our clients and employees that, electricity is available anytime you need it.
 

Guaranteed 99.9% up time

We stand behind our network reliability with 99.9% up time. While we rarely have server issues that result in downtime, occasional planned server/network maintenance may be necessary to improve services. In all but the most urgent cases, we will send out an email notifying customers of maintenance that is to be performed.
 

Call Station per employee – computer, keyboard, headset

Our employee’s call station is equipped with all the necessary equipment and accessories in order to carry out all the tasks in more efficient way. Ergonomics equipment were carefully well-designed and appropriately adjusted to provide an element of a safe and productive computer workstation for our employees.
 

Air Conditioning and adequate lighting

Most people work comfortably at cool temperatures and proper lighting. It not only helps one see better while doing their work, but it can also help prevent health issues, improve productivity and create an overall better working environment.
 

Usage of Predictive Dialer (Call Center Suite)

Agents do not have to deal with a busy network, answering machine; drop calls, and automatically takes in calls after the other. This will increase the productivity of the company by increasing the time agents spend on the phone talking to actual customers or prospective clients.
 

Soft Phones

With a Soft Phone and a USB headset you can make telephone calls without having a single telephone wire in your office and from any location as long as you have a PC and high-speed Internet connection.
 

PBX System

PBX Systems eliminate the need for installing individual phone line for each company employee by enabling a single line telephone set to gain access to one of a group of shared trunks which would result to least cost routing for outside calls, call forwarding, conference calling and call accounting.
 

Guaranteed I.T. Support for the Predictive Dialer, soft phones and Pbx system

Any technical support request that is submitted through our specified support channels is guaranteed to receive a response within the next hour. We're brilliant at IT support and we give our clients such exceptional service that they stay with us year after year.
 

Guaranteed Security for the employees

Security of our employees and company’s equipment and facilities is our top priority that’s why here in June Spring Contact Solutions, we make sure that we give the best accommodation to our clients and also to our employees.
 

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What we do | June Spring Contact Solutions
June Spring Contact Solutions understands the crucial role played in maintaining and growing loyal relationships between our clients and their customers. We are committed to handling every customer interaction with quality that breeds customer loyalty, brand promise and ultimate insurance of long-term success and profit. With constantly changing business needs and market demand, clients need flexible and effective outsourced support programs...

What we do
 
June Spring Contact Solutions Team
June Spring Contact Solutions specializes in providing flexible, high quality customer support outsourcing solutions. We cater services through multiple communication channels - phone, email and chat. We deliver superior results in an entire spectrum of business process outsourcing services such as finance and accounting, customer care, technology solutions, research and analytics and sales and collection operations...

Our Team
 
June Spring Contact Solutions Partners and Testimonials
June Spring Contact Solutions values its relationships with partners around the world, utilizing our technologies, products and services to ultimately deliver flexible and high quality customer support outsourcing solutions. Our partner community plays a vital role in our sales and marketing strategies and overall success. June Spring Contact Solutions believes that every partner deserves only the best service.


Our Partners