Archive for December, 2013

December 20, 2013 / BPO Trends, Business Outsourcing

Outsourcing On Customer Service Productivity

Outsourcing On Customer Service Productivity

The Internet has brought outsourcing for every company to save costs and time, enabling companies improve customer service support and enhance the customer experience. Sad to note that the safety measures to good customer service were not properly maintained in every outsourcing dealings and service

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December 20, 2013 / BPO Trends, Business Outsourcing

Handling Employee Relationship In Outsourcing

Handling Employee Relationship In Outsourcing

In the present business situation, outsourcing to a third party is so common as it give companies the possibility of a reduced costs, enhance productivity and pay more attention on primary capabilities. Outsourcing is considered to provide more savings and control and also help companies to do well

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December 13, 2013 / BPO Trends, Business Outsourcing

Philippine Outsourcing Companies Aim For Quality Manpower

Philippine Outsourcing Companies Aim For Quality Manpower

Philippines is known as the best place for call center outsourcing, and the unchanging development of the Business Process Outsourcing (BPO) industry needs the country’s manpower to support this development. Globally renowned as a call center hub, the Philippines is assumed to have call center

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December 13, 2013 / BPO Trends, Business Outsourcing

Brighter Horizon For Phil Call Center Industry

Brighter Horizon For Phil Call Center Industry

The call center industry has gained much attention from various countries and has showed spectacular results on all levels of performance. It becomes an ideal trend for business owners, employers, employees, national economies, entrepreneurs, and others. In the Philippine call center industry, ad

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December 5, 2013 / BPO Trends, Business Outsourcing

Good Vendor And Client Relationships

Good Vendor And Client Relationships

Maintaining a good connection is essential in an outsourcing project. Additionally, having a broad understanding of the project as well as a long lasting vision of the project and always keeping the customer’s needs in mind. For example, many of our providers facilitate professionals to be part of

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