Archive for August, 2014

August 29, 2014 / best contact center

Ways to Upgrade Your Contact Center

Ways to Upgrade Your Contact Center

Companies are no more just in the business of selling products and services; they are in the business of selling a customer experience. Particularly in today's challenging marketplace, brands that excel at conveying an experience that captivates customers by making and keeping up a solid emotional c

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August 22, 2014 / best outsourcing company

Manage Your Offshore Outsourcing Effectively

Manage Your Offshore Outsourcing Effectively

Having a team out of your reach might be overwhelming, considerably more if it takes after a different time zone. The best offshore support provider should not have the capacity to make you feel along these lines, particularly because this is a system that can help your business. They ought to have

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August 15, 2014 / offshore support provider, outsourcing company

How to Abstain from Missing Out To Offshore Outsourcing

How to Abstain from Missing Out To Offshore Outsourcing

Southeast Asia labor cheap labor costs are similar to a siren call to more US employers looking to lower support expenses and enhance profits. The outsourcing labor to nations like India, Malaysia, and Pakistan means that occupations are spilling to a part of the world where fresh out of college or

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August 8, 2014 / Business Outsourcing

Build a Better Business with Outsourcing

Build a Better Business with Outsourcing

Before choosing whether to continue sourcing inside or find an external provider, a recruiting leader needs to verify some questions. First, is there a sufficient volume of need that will last over some period of time to advocate focused sourcing? Second, do you need to have the names and contact da

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August 1, 2014 / best contact center

Considerations for a Better and Cost-effective Contact Center Performance

Considerations for a Better and Cost-effective Contact Center Performance

We consume, collaborate with and share endless amounts of information and data every day. We are a data hungry era with a considerable lot of our choices determined by data revealed on or derived from social channels, mobile devices and more. This applies to practically every discipline in business-

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