Outsourcing : 3 Steps for Managing Liability
First, Have an Agreement
Documented agreements (Eg. contracts) obligate service providers to work together at an operational level. It should address end-to-end service levels, limits liability and governance mechanisms that allow service providers to meet and allocated financial responsibility for credits.
Have a Detailed Roles and Responsibilities
To ensure that each vendor works as efficiently as possible, it is important to have a clear definition and understanding of job roles and responsibilities and that’s where liability can be lessened. If the role is a virtual assistant, then the VA tasks (Eg. Data Entry, Calendar Management) should be the responsibilities.
Cooperate. Cooperate. Cooperate
For any projects, cooperation is a must. A project can be successful or fail, and it really depends on how both parties cooperate. When you have a cooperation-rich workplace, projects can get done more quickly and effectively. Moreover, when you establish a culture of cooperation, misunderstanding prevail and may even make the work enjoyable.
To find out more about June Spring Contact Solutions, an outsourcing company, call us at (US) 408 600 2621 or (AU) 08 6102 5588. You may also check our website here. There is never any obligation until you have found the perfect solution for your business.