Archive for March, 2016

March 24, 2016 / best contact center, offshore accounting services, offshore employee resourcing, offshore employment services, offshore support provider, outsourcing company

Guiding Principle in Working with Offshore Team

Guiding Principle in Working with Offshore Team

Being part of the team on the other side of the world intensifies them. In what way you can withstand the interest of your new outsource team? Here are some things you must know about working with offshore team. Having Different Time Zone Is Good They can go along their development work, while

No Comments / Read More

March 11, 2016 / best contact center, best contact solutions, call center, contact center

5 Important Phone Tips for a Call Center Company

5 Important Phone Tips for a Call Center Company

Operating a call center for a customer support is not easy in the first place, in fact, is the most challenging. It could never be successful if you don’t know how to handle situations in building rapport between loyal customers and the business.  Once the agent answers incoming calls, customer s

No Comments / Read More