Archive for May, 2016

May 20, 2016 / Uncategorized

Simple Ways How To Get Rid Of Stress At Work

Simple Ways How To Get Rid Of Stress At Work

Many people consider their lifestyles affect their well-being, it can be pressured at work, or the management help reduce the impacts of stress in the workplace. Well, working in a stressful environment like call center is a contributing factor everyone should deal, as long as the management can fin

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May 6, 2016 / Uncategorized

How to Handle Customer Complaints in a Contact Center

How to Handle Customer Complaints in a Contact Center

One critical challenge for any contact center is to resolve customer complaints and must be dealt with a customer service representative or managers. Although it is a challenge for any in the organization, but it is also an opportunity for the management to sort out problems dealing with different k

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