Archive for July, 2016

July 18, 2016 / best contact center, best customer service support, contact solutions, customer service support

Is Call Center A Right Career For You?

Is Call Center A Right Career For You?

There are a lot of advantages working as a call center agent but there is a need for you to think about before accepting the job offer or not. Many are reluctant working as a call center agent because you need to allocate much effort, time and you have to be ready always for you to be effective. Are

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July 11, 2016 / Uncategorized

How Call Center Agents Spent Their Time Behind Delivering Satisfying Customer Service

How Call Center Agents Spent Their Time Behind Delivering Satisfying Customer Service

It is not that easy working in a call center, in fact, it is a stressful work and has many challenges to face. Even if it is considered as one of the highest paid job, it is inevitable to play tricks around while on duty and some managers know about all of those sneaky things the agents are doing. H

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