Archive for the technical service support Category

November 6, 2015 / outsourcing company, outsourcing services, technical service support

3 Main Reasons to Outsource Technical Service Support

3 Main Reasons to Outsource Technical Service Support

Outsourcing Business Process to Inexpensive Center is a Great Idea Basically, when it comes to outsourcing it means there is financially involved. Why? Because you are going to pay someone to hire representatives and be fully equipped them with the trainings and also the resources needed. Outsour

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July 20, 2015 / technical service support, technical support services

The Key to Have an Effective Live Chat Support

The Key to Have an Effective Live Chat Support

There are plenty of ways to contact a company. However, live chat with remote control is a great tool for customer because you will no longer, spend more time navigating phone trees and waiting on hold. Customers can get the satisfaction they want because through live chat tech support they can prov

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February 13, 2015 / technical service support, technical support services

How to Reduce Excessive Stress in a Technical Service Support?

How to Reduce Excessive Stress in a Technical Service Support?

As a technical service support, excessive stress can occur occasionally, especially with heavy workload/difficulties in finding solutions to an issue. Today, I would like to share tips on reducing immoderate stress on this type of job. Never Permit Abuse Imagine talking with irate customer jus

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October 17, 2014 / technical service support, technical support services

Effective Guidelines to Work with Tech Support Sanity

Effective Guidelines to Work with Tech Support Sanity

As per an article distributed in Psychology Today's blog, call center representatives frequently encounter as many as of 10 unfavorable experiences a day including mean personal insults, shouting, insults, screaming, hang-ups and dangers. Dehumanizing call-center workers and treating them as emot

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